at Univar Solutions USA Inc. in Phoenix, Arizona, United States
Job Description
What We Do
We're more than a distribution company - we're a leading, global partner dedicated to improving quality of life for our customers through the products, expertise, and relationships that serve the world's most essential industries.
Creating great chemistry is not just about the innovative products and services we safely deliver to customers around the world. It also takes people - people like you - and today, our worldwide team of more than 10,000 employees is helping build a company where the best people want to work. We're thrilled that you are exploring opportunities where your actions will make a positive difference every day. We look forward to building a strong future together.
What You'll Do
The Customer Onboarding Specialist (COB) will be the face of the organization during our first interaction with a new customer. This individual will be crucial to ensuring all new customers are set up accurately in our system to successfully transact with us quickly. The COB will work in tandem with their Sales Rep to ensure all necessary paperwork is completed and/or obtained before the first order is placed. All essential pre-work should be completed and loaded as soon as a new customer packet is requested. Data integrity and precision are key performance metrics of this team. The Customer Onboarding Specialist will always strive for a high-level of customer satisfaction. All activities are to be managed in accordance with the company's goals of safety, compliance, and code of conduct.
What You'll Need
High School Diploma required; Associate or bachelor's degree preferred.
A combination of education and/or experience will be considered for the ideal candidate.
Prior experience working in Customer Solutions with B2B customers
Ability to nurture relationships internally and externally with new customers, our Customer Solutions and Sales teams
Experience working in fast paced, high volume environment
Exceptional written and verbal communication skills
Needs to be agile and understand the importance of accuracy
Ability to thrive in an ambiguous and fast paced work environment
Chemical/Distribution experience a strong plus
Proficiency with the MS Office package preferred, strong excel skills are encouraged
Experience using Salesforce, SharePoint and Tableau (or equivalent reporting tools) Specialized
SAP or relevant ERP systems
What We Offer
Comprehensive benefits toemployees including medical, dental, STD, LTD and life insurance, 401k, generous PTO, hybrid-remote work schedule and much more.
Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
Univar is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
