at City of Tempe in Tempe, Arizona, United States
Job Description
Opening Date: May 24, 2022
Closing Date: Open until the needs of the City are met.
Hourly Wage: $20.00 – $25.00 per hour depending on experience
Work Schedule: 40 hours per week / Days to be determined
This position is not eligible for telecommuting
This is a Temporary Non-Benefitted position; medical benefit eligibility only
Experience & Training:
· One (1) year of experience conducting street outreach or case management working with individuals/families experiencing homelessness.
· Bilingual (Spanish/English) skills are desirable.
Licenses/Certifications:
- Possession of a valid driver’s license.
- Possession of, or the ability to acquire DHS fingerprint clearance card within six months of employment.
Essential Job Functions:
- To engage and assist homeless and near homeless individuals, families and youth in services to end their homelessness.
- Provide mobile outreach and engagement to unsheltered people within Tempe. Connect and refer both homeless and those who are about to become homeless to information, services, provider agencies and organizations that will assist them.
- Respond to requests for service from the public (e.g. Tempe residents, businesses, churches and social service agencies).
- Provide housing barrier assessments data collection, used to facilitate housing placement through the Maricopa County Regional Coordinated Entry System.
- Perform shelter operation duties as assigned.
- Provide direct navigation service as needed, including but not limited to: survival aid, transportation, securing benefits, mediation with families and property manager, paperwork, assisting with housing search, connection to mental health services, and continuing time limited supports once the person or family is sheltered or housed permanently.
- Maintain accurate records including clients served, entered into the Human Management Information System (HMIS).
- Assist the development and implementation of the annual Housing and Urban Development (HUD) Point in Time Homeless Street Count.
- Assist with special events such as Project Connect.
- Maintain assigned vehicles/trailers (check fluids, tires, wash van regularly, clean inside of van daily.) Maintain supplies (snacks, water, etc.) and resources (brochures, paperwork, etc.) in vehicles. Maintain stock supplies in the office.
- May require some evening and weekend work.
- Report any concerns directly to supervisor.
- Provide services and respond to requests from the Housing Department, such as requests for housing-based follow-up services.
- Attend workgroup meetings, trainings, and participating in continuous quality improvement of the program.
- Perform related duties as assigned.
Applicant Requirement:
Applicants considered for this job classification must pass the following:
- Criminal history background investigation
- Pre-employment or pre-placement alcohol, drug and/or controlled substance testing. Employees in this safety-sensitive job classification are prohibited from all marijuana usage whether medical or recreational
Requires successful completion of selection process, completion of background investigation and verification of identity/work authorization.
How to apply: Please submit application, resume and responses to the supplemental questions listed below to:
Jessica_wright@tempe.gov
Jessica Wright, Homeless Solutions Manager
City of Tempe Human Services Department
For questions, please contact:
Jessica Wright, Homeless Solutions Manager
(480) 350-2971 and/or jessica_wright@tempe.gov
Supplemental questions:
1) Describe your experience providing outreach services in the field for individuals/families experiencing homelessness. Please include the position(s) you held (Title), if the position was full-time or part-time, and how long you were in that position.
2) List the service agencies and types of services that you have connected individuals/families experiencing homelessness.
3) What do you see is the biggest challenge for outreach specialists when attempting to provide services to individuals/families?
4) Do you have experience working in a shelter? If so, what agency did you work with, what was your job title and what were your day to day responsibilities and duties at the shelter? Did you provide any direct case management services?
EQUAL EMPLOYMENT OPPORTUNITY: The City of Tempe is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at 480-350-8276. Requests should be made as early as possible to allow time to arrange the accommodation.
