in Pima County, AZ
Job Description
Employer Job Title: Technician/Mechanic, Field Service - Tucson, AZ - Req #334
JOB SUMMARY
- Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery.
- Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components.
- Work in adverse weather conditions as needed.
- Accept all out-of-town assignments requiring extended overnight stays.
- Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations.
ESSENTIAL FUNCTIONS:
- Troubleshoot and diagnose equipment malfunctions and failures.
- Maintain good client relations and support for corporate marketing objectives.
- Repair, recondition, and maintain equipment and components.
- While performing the duties of this job, the employee is required to lift and/or move up to 60 pounds.
- Prepare service reports.
- Plan and control cost of repair jobs.
- Maintain company equipment – keep in good clean orderly condition.
- Work safely at all times and adhere to all applicable safety policies.
- Comply with all company policies, procedures, and standards.
ADDITIONAL RESPONSIBILITIES:
- Own and maintain required personal tools.
- Learn and use Empire, Caterpillar and allied product procedures and systems.
- Maintain current MSHA card if work area requires.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
- Work overtime as needed.
- Travel to remote locations as needed.
- Perform other related duties as assigned.
- Work within and promote corporate values.
