Transit Enforcement Officer

in Yuma County, AZ

Job Description

Under general supervision, enforces city ordinances, and state laws relating to parking regulations and public transportation, directs vehicular and pedestrian traffic; interacts with the public regarding enforcement issues and general information matters; services and maintains parking enforcement equipment, such as meters, parking machines and signs; and performs related duties as assigned.                                
 
ESSENTIAL FUNCTIONS:                                                              
The duties listed below represent the various types of work that may be performed. This is not a comprehensive listing of all functions and duties performed by incumbents. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Enforces parking laws and public transportation regulations; patrols streets on foot, bicycle, or in vehicle; identifies vehicle parking and public transportation violations and determines, writes, and/or issues citations or warnings by city, or state laws, regulations, ordinances, and procedures.
• Responds to calls of possible illegal activity, traffic congestion, or complaints related to areas of responsibility; within the scope of responsibility and expertise, may assist and coordinate with the police personnel, fire department, or other law enforcement or public safety agencies as necessary.
• Interacts intensively with the public on an ongoing basis; receives, listens to and skillfully handles parking and public transportation enforcement issues and complaints.
• Researches and responds to customer complaints, questions, and concerns or refers complaints and requests to supervisor or other departments as warranted.
• Educates the public regarding parking regulations and citations.
• Answers questions from the public regarding city geography and other general matters.
• Conducts inspections of vehicles used in public transportation commerce; checks public transportation drivers to ensure adherence to city ordinances and state laws related to public transportation.
• Services and maintains parking enforcement equipment and vehicles.
• Monitors the proper functioning of, cleans, and performs minor repairs of parking meters and machines; notifies supervisor of malfunctions that require repair outside the scope of expertise.
• Collects money from parking meters and transports to City Hall (Utilities Department).
• Identifies curb repainting and signage needs and recommends resolution to supervisor.
• Directs traffic at intersections or other locations when needed or requested by police personnel.
• Performs related duties as assigned.