Call Center & Phone Service Excellence Series
A. Course Objective: Create customer loyalty and build customer centric bridges.
B. Description: The program focuses not only on the people but also on the skills set agents need to c…
A. Course Objective: Create customer loyalty and build customer centric bridges.
B. Description: The program focuses not only on the people but also on the skills set agents need to c…
A. Course Objective: Participants learn to effectively solve problems and make good decisions
B. Description: Participants will develop the skills necessary to analyze a problem,…
https://www.mohave.edu/about/corporate-education/A. Course Objective: Coach staff to bring out their best performance
B. Description: Participants will learn a structured process that will enable them to systematically develop …
https://www.mohave.edu/about/corporate-education/A. Course Objective: Develop high performing teams
B. Description: Equip members of a team with the essential skill set and mind set to be a professional team player in a high pe…
https://www.mohave.edu/about/corporate-education/