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ITIL - Foundations-Business Needs-IT Best Practices

Training Program

Credential(s) Offered

Industry certification, Measurable Skill Gain Leading to a Credential

Method of Delivery

Hybrid or blended

When offered

Daytime Hours, Evening Hours

Instructional Program (CIP)

Computer and Information Sciences, General. 110101

Description

A. Course Objective:
Description:
New Horizons Computer Learning Center of Tucson ITIL training and certification classes will show students how to align business needs and goals with IT services and prepare for ITIL Certification. Learn procedures and best practices drawn from years of experience in both public and private sector organizations. Information Technology Infrastructure Library (ITIL) is a series of books and concepts which help guide an organization in IT best practices in order to provide quality IT services.
Competencies to be achieved:
The ITIL® certification scheme provides a modular approach to the ITIL framework and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail. The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.
B. Total Cost of Program (include all costs to student including testing, licensure):
$8,500.00
C. Provide a list of all books required for the program (even if cost of books is included in tuition):
ITIL Foundations, ITIL Service Strategy, ITIL Operational Support and Analysis, Microsoft Project – Levels 1, Microsoft Project – Level 2, Project Management Fundamentals
D. Provide a list of all supplies required for the program (even if costs are included in tuition):


E. WIOA Contact for Enrollment Status /Credential Verification:
Name: Jon Struebing
Email: jstruebing@careerdevelopmentsolutions.com
Phone number: 520-589-1002
F. Direct Website link to the program:
https://www.careerdevelopmentsolutions.com/career-training-program-catalogs
G. Additional information:
• Background check requirements for licensing and background restrictions for working in the occupation:
None required
• Other requirements needed:
High School Diploma or Equivalency
H. Refund Policy (provide a summary if Refund policy is not listed on school website):
https://www.careerdevelopmentsolutions.com/hubfs/CDS%20-%20www.careerdevelopmentsolutions.com/Arizona%20Files/AZ%20Refund%20Policy.pdf
I. Credentials: (The following questions must be answered along with a supporting explanation for each)
• Industry Recognized: (Developed and offered by, or endorsed by a nationally recognized industry association or organization representing a sizeable portion of the industry sector)
Yes or No: Yes
Nationally Recognized Industry Association or Organization:
Axelos
• Stackable: (Part of a sequence of credentials)
Yes or No: Yes
Career Pathway:
https://www.axelos.com/certifications/itil-certifications
• Portable: (Recognized in other geographical areas; by other educational institutions; or by other industries/companies)
Yes or No (Explain): Yes
Globally recognized Axelos ITIL Certificate
• Accredited Curriculum: (This is referring to the course being accredited, not the test or school)
Yes or No: No
Accrediting Agency and link to website:


J. Credential Attainment Rate: Percentage of students in the last 24 months who obtained a postsecondary credential, or secondary school diploma or its recognized equivalent, during participation or within one year after exit from the training program. 100%

Details

Program Length (Weeks)

10

Hours

190

Entrance Requirements

High School Diploma or Equivalent

School

Career Development Solutions Tucson

WIOA Approved Program

Yes

Curriculum Competency Based

Information Technology Infrastructure

Training Location(s)

6377 E. Tanque Verde Rd.

Local WIB

6 - ARIZONA@WORK - Pima

Type of Attainment:

Certification of Completion, ITIL Foundations

Name of Credential

Industry Certification

Type of financial aid offered or have access to

WIOA, VA, Voc Rehab, TAA, MyCAA, DOR

Refund Policy

https://www.careerdevelopmentsolutions.com/hubfs/C

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

Books (Estimated)

$490.00

In-State Tuition

$8,010.00

Out-of-State/District Tuition

$8,010.00

Total In-State Program Cost

$8,500.00

Total Out-of-State Program Cost

$8,500.00

Demand Occupation(s)

13-1111.00Management Analysts
$21.08 per hour
11-3021.00Computer and Information Systems Managers
$37.38 per hour

Provider Status

Approved

Address

6377 E. Tanque Verde Rd., Ste. 200, Tucson, Arizona 85715

Phone Number

(520) 290-5600

Fax Number

(520) 290-5665

Web Address

https://www.careerdevelopmentsolutions.com/career-training-program-catalogs

Last Updated

Jan 16, 2025

Created

Jun 15, 2016

Renewal

Jan 16, 2027

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