Credential(s) Offered
Industry certification, IHE Certificate of Completion, Measurable Skill Gain Leading to a Credential
Method of Delivery
Hybrid or blended
When offered
Daytime Hours, Evening Hours
Instructional Program (CIP)
Description
Objective: Successful completion of the 16-week Computer System Configuration and Support Program will prepare students to apply for entry-level computer maintenance, help desk and network technician jobs and complete the industry recognized Comp TIA A+ certification exams. Description: Program emphasis is placed on hardware installation, maintenance, mobile devices, hardware troubleshooting, proper use of tools, safety procedures, and professionalism. Classes focus on the development of knowledge and skills in computer technologies including system components, installation, system configuration, peripheral devices, and notebooks. Competencies to be achieved: Assess computer hardware and software using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service. Demonstrate proficiency in word processing, spreadsheet, database, and presentation applications. Assess operating systems using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service. Career Pathway: Desktop Technician, IT Network Administration, Help Desk Support, IT Support Specialist, Computer Operators, Computer Information and Repair Technology Technician.
Total Cost of Program: $1803.50 = Tuition $873.00 (SCC) + Books $383.50 (Follett Bookstore) + Supplies $0 + Registration $30.00 (SCC) + Graduation Fee $25.00 (SCC) + Testing Fees $492.00 (Comp TIA A+ 220-1101 $246.00 and Comp TIA A+ 220-1102 $246.00 use link to access voucher for Testing Center). *SPECIAL NOTE: Program fees go to multiple vendors and will be outlined in the proposal letter. Fees may vary.*
Provide a list of all books required for the program (even if cost of books is included in tuition): CIS105: MLIT CIS 105 ISBN: 9780138028374, BPC170 and BPC270 CompTIA A+ Guide to IT Technical Support ISBN: 9780357674161
Provide a list of all supplies required for the program: computer w/ speakers, microphone and internet
WIOA Contact for Enrollment Status /Credential Verification: Name: Mollie Sutherland
Email: mollie.sutherland@scottsdalecc.edu
Phone number: 480-423-6138
Direct Website link to the program: https://www.scottsdalecc.edu/degrees-certificates/computer-and-information-technology/computer-system-configuration-and-support-5038n-ccl
Additional information: Background check requirements for licensing and background restrictions for working in the occupation: None
Other requirements needed: None
Refund Policy: https://www.scottsdalecc.edu/students/paying-college/refund-policy
Credentials Industry Recognized: Yes Nationally Recognized Industry Association or Organization: Yes
Stackable: Yes
Career Pathway: Desktop Technician, IT Network Administration, Help Desk Support, IT Support Specialist, Computer Operators, Computer Information and Repair Technology Technician, Computer User Support Specialist, Computer Operators, Computer Information and Repair Technology Technician.
Portable: Yes Accredited Curriculum: Yes
Accrediting Agency and link to website: The Higher Learning Commission www.hlcommission.org
Credential Attainment Rate: 100%
Details
Program Length (Weeks)
16
Hours
9
Entrance Requirements
None
School
WIOA Approved Program
Yes
Training Location(s)
Scottsdale Community College
Local WIB
7 - ARIZONA@WORK - Maricopa County
Name of Credential
COMPTIA A+
Type of financial aid offered or have access to
None
Refund Policy
https://www.maricopa.edu/students/tuition-payment-information/student-refunds
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
Yes - Higher Learning Commission and COMP TIA A+
Is this proposed curriculum considered a nontraditional program of training services for women?
Yes
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
Books (Estimated)
$383.50 $193.50 Follett Bookstore + $180.00 Cengage e-Books and Homework
Testing/Exam Fees
$492.00 COMP TIA A+ 220-1101 $246.00 COMP TIA A+ 220-1102 $246.00 Instructions to purchase are provided from class instructor.
Graduation Fees
$25.00
In-State Tuition
$873.00 $97.00 per credit
Other Fees
$35.00 Course Fee
Out-of-State/District Tuition
$372.00 per credit
Registration Fee
$30.00 $15.00 per semester
Total In-State Program Cost
$1,838.50
Total Out-of-State Program Cost
$1,337.50
