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Communicating with Clarity & Impact Series

Training Program

Credential(s) Offered

Industry certification

Method of Delivery

In Person

When offered

Daytime Hours, Evening Hours, Weekends

Instructional Program (CIP)

Communication, General. 090100

Description

A.    Course Objective:  Learn effective communication skills


B.    Description:  Focus on the foundation communication skills: listening, asking insightful questions, and recognizing the power non-verbal communication.


C.    Competencies to be achieved: 
    Communicate clearly, confidently and assertively.
    Engage better with other by listening more effectively and asking insightful questions.
    Use techniques to build better rapport with others.
    Combine tone of voice, body language with the right language to communicate the intended message more clearly.
    Use four principles to communicate with impact.
D.    Total Cost of Program (include all costs to student including testing, licensure):
$300
E.    Provide a list of all books required for the program (even if cost of books is included in tuition):
Handbook is provided as part of the cost.
F.    Provide a list of all supplies required for the program (even if costs are included in tuition):
n/a
G.    WIOA Contact for Enrollment Status /Credential Verification: 
Name:   Mary Mendola
Email:  mmendola@mohave.edu
Phone number: 928-302-5332


H.    Direct Website link to the program: https://www.mohave.edu/about/corporate-education/


I.    Additional information: 
•    Background check requirements for licensing and background restrictions for working in the occupation:
n/a
•    Other requirements needed:


J.    Refund Policy (provide a summary if Refund policy is not listed on school website):
http://catalog.mohave.edu/content.php?catoid=62&navoid=19208#College_Policies_and_Procedures
K.    Credentials: (The following questions must be answered along with a supporting explanation for each)
•    Industry Recognized: (Developed and offered by, or endorsed by a nationally-recognized industry association or organization representing a sizeable portion of the industry sector)
Yes or No: Yes
Nationally Recognized Industry Association or Organization: Extensive surveys and focus groups with area employer in In-Demand Industry Sectors, including the Kingman and Mohave Manufacturing Association, the Northern Arizona Contractors Association and area Chambers of Commerce identified these trainings as an urgent need in Mohave County.
•    Stackable: (Part of a sequence of credentials)
Yes or No: Yes, the series build increasingly advanced skills.
Career Pathway:  Construction, Healthcare & Social Assistance, Manufacturing, Transportation & Warehousing, Leisure & Hospitality and Administration & Waste Services.


•    Portable: (Recognized in other geographical areas; by other educational institutions; or by other industries/companies)
 Yes or No (Explain):  Yes, these are recognized by other educational institutions.


•    Accredited Curriculum:  (This is referring to the course being accredited,  not the test or school)
Yes or No:  No
 Accrediting Agency and link to website:


J.    Credential Attainment Rate:  Percentage of students in the last 24 months who obtained a postsecondary credential, or secondary school diploma or its recognized equivalent, during participation or within one year after exit from the training program. 
New program so this data is not yet available.

Details

Hours

5

Entrance Requirements

None

School

Mohave Community College

WIOA Approved Program

Yes

Training Location(s)

309 E Beale St, Kingman, Arizona

Local WIB

11 - ARIZONA@WORK - Mohave and La Paz Counties

Name of Credential

Communicating with Clarity & Impact Series

Type of financial aid offered or have access to

N/A

Refund Policy

http://catalog.mohave.edu/content.php?catoid=62&navoid=19208#College_Policies_and_Procedures

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

In-State Tuition

$300.00

Out-of-State/District Tuition

$300.00

Total In-State Program Cost

$300.00

Total Out-of-State Program Cost

$300.00

Demand Occupation(s)

43-4051.00Customer Service Representatives
$14.32 per hour
Required Certification: Communicating with Clarity & Impact Series
43-4051.00Customer Service Representatives
$14.32 per hour
Required Certification: Communicating with Clarity & Impact Series

Provider Status

Approved

Address

1971 Jagerson Avenue, Kingman, Arizona 86409

Phone Number

(928) 757-4331

Fax Number

(928) 757-0837

Web Address

https://www.mohave.edu/about/corporate-education/

Last Updated

Aug 30, 2023

Created

Oct 26, 2022

Renewal

Nov 16, 2023

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