ITIL - FOUNDATIONS-BUSINESS NEEDS-IT BEST PRACTICES

Instructional Program (CIP)

Description

A. Course Objective:
Description:
New Horizons Computer Learning Center of Tucson ITIL training and certification classes will show students how to align business needs and goals with IT services and prepare for ITIL Certification. Learn procedures and best practices drawn from years of experience in both public and private sector organizations. Information Technology Infrastructure Library (ITIL) is a series of books and concepts which help guide an organization in IT best practices in order to provide quality IT services.
Competencies to be achieved:
The ITIL® certification scheme provides a modular approach to the ITIL framework and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail. The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.
B. Total Cost of Program (include all costs to student including testing, licensure):
$8,500.00
C. Provide a list of all books required for the program (even if cost of books is included in

tuition):
ITIL Foundations, ITIL Service Strategy, ITIL Operational Support and Analysis, Microsoft Project– Level 1, Microsoft Project – Level 2, Project Management Fundamentals
D. Provide a list of all supplies required for the program (even if costs are included in tuition):
E. WIOA Contact for Enrollment Status /Credential Verification:
Name: Jon Struebing
Email: jstruebing@careerdevelopmentsolutions.com
Phone number: 520-589-1002
F. Direct Website link to the program:
https://www.careerdevelopmentsolutions.com/career-training-program-catalogs
G. Additional information:
• Background check requirements for licensing and background restrictions for working in the occupation:
None required
• Other requirements needed:
High School Diploma or Equivalency
H. Refund Policy (provide a summary if Refund policy is not listed on school website):
https://www.careerdevelopmentsolutions.com/hubfs/CDS%20-%20www.careerdevelopmentsolutions.com/Arizona%20Files/AZ%20Refund%20Policy.pdf
I. Credentials: (The following questions must be answered along with a supporting explanation for each)
• Industry Recognized: (Developed and offered by, or endorsed by a nationally recognized industry association or organization representing a sizeable portion of the industry sector)
Yes or No: Yes
Nationally Recognized Industry Association or Organization:
Axelos
• Stackable: (Part of a sequence of credentials)
Yes or No: Yes
Career Pathway:
https://www.axelos.com/certifi cations/itil-certifications
• Portable: (Recognized in other geographical areas; by other educational institutions; or by other industries/companies)
Yes or No (Explain): Yes
Globally recognized Axelos ITIL Certificate from New Horizons who is a globally recognized Axelos ITIL training company.
• Accredited Curriculum: (This is referring to the course being accredited, not the test or school)
Yes or No: No
Accrediting Agency and link to website:

J. Credential Attainment Rate: Percentage of students in the last 24 months who obtained a postsecondary credential, or secondary school diploma or its recognized equivalent, during participation or within one year after exit from the training program. 100%

Details

Cost Items

Demand Occupation(s)