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Computer System Configuration & Support

Training Program

Credential(s) Offered

Industry certification, IHE Certificate of Completion

Method of Delivery

Online, e-learning, or distance learning

When offered

Daytime Hours, Evening Hours, Weekends

Instructional Program (CIP)

Computer Installation and Repair Technology/Technician. 470104

Description

Course Objective: Successful completion of the Computer System Configuration & Support Program will prepare students for the CompTIA A+ certification exam as well as entry-level computer maintenance, help desk, and network technician jobs.


 


Description: The classes focus on the development of knowledge and skills in computer technologies including system components, installation, system configuration, peripheral devices, and notebooks. Emphasis is placed on hardware installation, maintenance, mobile devices, hardware troubleshooting, proper use of tools, safety procedures, and professionalism.



Competencies to be achieved: Assess computer hardware and software using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service. Demonstrate proficiency in word processing, spreadsheet, database, and presentation applications. Assess operating systems using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service.


 


Total Cost of Program (include all costs to student including testing, licensure): $2689.00 = Tuition $2277.00 (Rio Salado College) + Registration Fee $30.00 (Rio Salado College) + Books $129.00 (TestOut) + CompTIA A+ Certification Exam Voucher $253.00 (CompTIA) *SPECIAL NOTE: Program fees go to multiple vendors and will be outlined in the proposal letter. Fees may vary.*


 


Provide a list of all books required for the program (even if cost of books is included in tuition):  PC Pro LabSim (TestOut) ISBN: 978-1-935080-42-8


 


Provide a list of all supplies required for the program (even if costs are included in tuition): CompTIA A+ Certification Exam Voucher (CompTIA)


 


WIOA Contact for Enrollment Status /Credential Verification: 


Name: Vanessa Plummer
Email: vanessa.plummer@maricopacorporate.com
Phone number: 480-864-4423


 


Additional information: 



  • Background check requirements for licensing and background restrictions for working in the occupation: None

  • Other requirements needed: None


 


Credentials:




  • Industry Recognized: Yes -Nationally Recognized Industry Association or Organization: CompTIA A+

  • Stackable: Yes, if students pursue Computer Sys Conf & Support, Network or Computer Sys Conf & Support, Security for CompTIA Network+ and CompTIA Security+


  • Career Pathway: Computer User Support Specialists, Computer Occupations, All Other


  • Portable: Yes


Credential Attainment Rate: 83.3%


 


Students are required to provide a lawful presence document and ID to the College via the ID Auth form before enrolling: https://www.riosalado.edu/student-resources/admissions-records-and-registration/important-forms/important-documents-and-forms


Lawful presence items can be found here: https://cdn.maricopa.edu/documents/pdf/my-maricopa/services/acceptable-id.pdf

Details

Program Length (Weeks)

28

Hours

9

Entrance Requirements

High School Diploma or Equivalent

School

Rio Salado College

WIOA Approved Program

Yes

Curriculum Competency Based

Computer hardware and software installation, configuration, maintenance.

Training Location(s)

Online

Local WIB

7 - ARIZONA@WORK - Maricopa County

Name of Credential

CompTIA A+, Computer System Configuration and Support CCL

Type of financial aid offered or have access to

https://www.riosalado.edu/student-resources/financial-aid/types-aid

Refund Policy

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

Yes - www.hlcommission.org

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

Books (Estimated)

$129.00 PC Pro Lab Sim (Vendor: TestOut)

Testing/Exam Fees

$253.00 Testing fee for CompTIA A+ Certification Exam, student takes at end of program after completing courses (Vendor: CompTIA)

In-State Tuition

$873.00 9 credits x $97/credit hour

Out-of-State/District Tuition

$2,277.00 9 credits x $253/credit hour

Registration Fee

$30.00 $15 registration fee per term

Total In-State Program Cost

$1,285.00

Total Out-of-State Program Cost

$2,689.00

Demand Occupation(s)

15-1232.00Computer User Support Specialists
$28.48 per hour

Provider Status

Approved

Address

2323 West 14th Street, Tempe, Arizona 85281

Phone Number

(480) 517-8000

Web Address

https://www.riosalado.edu/degrees-certificates/computer-and-information-technology/computer-system-configuration-and-support-5038n-ccl

Last Updated

Jun 26, 2024

Created

May 15, 2024

Renewal

Jun 26, 2025

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