Training Program Search

A.    Course Objective:  Learning to deal effectively with conflict
B.    Description: This two-day training program presents tool and techniques so participants can more confidently deal wit…

A.    Course Objective:  Teach students to transition from thinking like a consumer to thinking like a marketer.
B.    Description: This program takes a step-by-step approach to clearly outli…

A.    Course Objective:  Create customer loyalty and build customer centric bridges.
B.    Description:  The program focuses not only on the people but also on the skills set agents need to c…

A.    Course Objective:  Develop effective management/supervisory skills.

B.    Description:  Teaches four core management fundamentals that are essential for each new line manager and s…

A.    Course Objective:  Equips retail front line agents with a customer service excellence foundation. 
B.    Description:  This series equips retail front line agents with a customer servic…

A.    Course Objective:  Learn to use emotional information in self and others.
B.    Description:  Learn principles for the development of robust negotiation skills. This series provides par…

A.    Course Objective:  Learn to use emotional information in self and others.
B.    Description:  This training program teaches participants to improve their emotional intelligence skills e…

A.    Course Objective:  Learn to transition from industry to classroom.
B.    Description:  Teaches new instructors how to how to manage their time, prepare lesson plans, develop assignments…

A.    Course Objective:  Learn to manage anger in the workplace.
B.    Description:  This training program aims to help the student adopt a more constructive attitude towards anger and to mor…

A.    Course Objective:  Participants learn to take responsibility for their reaction and response to a change by giving them a set of tools and techniques of self-awareness and assessment to sm…