A. Course Objective: Create customer loyalty and build customer centric bridges.
B. Description: The program focuses not only on the people but also on the skills set agents need to c…
A. Course Objective: Develop effective management/supervisory skills.
B. Description: Teaches four core management fundamentals that are essential for each new line manager and s…
https://www.mohave.edu/about/corporate-education/A. Course Objective: Equips retail front line agents with a customer service excellence foundation.
B. Description: This series equips retail front line agents with a customer servic…
A. Course Objective: Learn to use emotional information in self and others.
B. Description: Learn principles for the development of robust negotiation skills. This series provides par…
A. Course Objective: Learn to use emotional information in self and others.
B. Description: This training program teaches participants to improve their emotional intelligence skills e…
A. Course Objective: Learn to transition from industry to classroom.
B. Description: Teaches new instructors how to how to manage their time, prepare lesson plans, develop assignments…
A. Course Objective: Learn to manage anger in the workplace.
B. Description: This training program aims to help the student adopt a more constructive attitude towards anger and to mor…
A. Course Objective: Participants learn to take responsibility for their reaction and response to a change by giving them a set of tools and techniques of self-awareness and assessment to sm…
https://www.mohave.edu/about/corporate-education/A. Course Objective: Participants learn to use tools and techniques to set goals, plan, prioritize, and delegate.
B. Description: Students explore how to manage their relations with o…
A. Course Objective: Learn the key characteristics of high performing teams
B. Description: The high energy training program will equip members of a team with the essential skill set …
