Training Program Search

This course is designed to provide first responder communication officers with entry-level
training in administrative policies and procedures, interpersonal skills, confidentiality, legal
…

Personalized Learning is an online, self-paced, competency-based degree program. The degree is comprised of interdisciplinary lessons of varying length that in sum and upon degree completion, eq…

A.    Course Objective:  Empower Leaders to bring out the best in themselves and others

B.    Description:  Help Leaders bring people together, motivate, energize and inspire them to the…

A.    Course Objective:  Students will become effective at successfully representing their employer while dealing with a variety of personality types.

B.    Description:  Participants wi…

A.    Course Objective:  Learning to deal effectively with conflict
B.    Description: This two-day training program presents tool and techniques so participants can more confidently deal wit…

A.    Course Objective:  Teach students to transition from thinking like a consumer to thinking like a marketer.
B.    Description: This program takes a step-by-step approach to clearly outli…

A.    Course Objective:  Create customer loyalty and build customer centric bridges.
B.    Description:  The program focuses not only on the people but also on the skills set agents need to c…

A.    Course Objective:  Develop effective management/supervisory skills.

B.    Description:  Teaches four core management fundamentals that are essential for each new line manager and s…

A.    Course Objective:  Equips retail front line agents with a customer service excellence foundation. 
B.    Description:  This series equips retail front line agents with a customer servic…

A.    Course Objective:  Learn to use emotional information in self and others.
B.    Description:  Learn principles for the development of robust negotiation skills. This series provides par…