Retail Customer Service Excellence Series
A. Course Objective: Equips retail front line agents with a customer service excellence foundation.
B. Description: This series equips retail front line agents with a customer servic…
State Approved
Search keyword matching
Mohave
found in: Provider Name
Professional Sales Series
A. Course Objective: Teach a more effective and more professional sales approach.
B. Description: In this class, participants will learn essential sales skills, from controlling …
https://www.mohave.edu/about/corporate-education/State Approved
Search keyword matching
Mohave
found in: Provider Name
Retail Sales Forecasting & Planning Series
A. Course Objective: Participants will learn how to create a sales forecast for their store using a step-by-step method. Then, participants will use this sales forecast as a starting point t…
https://www.mohave.edu/about/corporate-education/State Approved
Search keyword matching
Mohave
found in: Provider Name
Quality Customer Service Series
A. Course Objective: Learn the vision, energy and passion required for quality customer service.
B. Description: Learn to put customers into the heart of the business and make cu…
https://www.mohave.edu/about/corporate-education/State Approved
Search keyword matching
Mohave
found in: Provider Name
Training & Facilitating 4 Adult Learning Series
A. Course Objective: Learn to transition from industry to classroom.
B. Description: Teaches new instructors how to how to manage their time, prepare lesson plans, develop assignments…
State Approved
Search keyword matching
Mohave
found in: Provider Name
Anger Management Series
A. Course Objective: Learn to manage anger in the workplace.
B. Description: This training program aims to help the student adopt a more constructive attitude towards anger and to mor…
State Approved
Search keyword matching
Mohave
found in: Provider Name
Sales Management Series
A. Course Objective: Teach Sales Managers/Supervisors to provide clear direction and support to their teams that will enable them to excel and to reach their full potential
B. Descript…
State Approved
Search keyword matching
Mohave
found in: Provider Name
Management Excellence Series
A. Course Objective: Learn four, core management essentials.
B. Description: From setting clear objectives to monitoring performance to motivating a team, situational leadership and m…
State Approved
Search keyword matching
Mohave
found in: Provider Name
Effective Presentations Series
A. Course Objective: Learn to give impactful and effective presentations.
B. Description: Provides a guiding framework to teach participants how to design, develop, and deliver compel…
State Approved
Search keyword matching
Mohave
found in: Provider Name
Handling Angry & Difficult Callers Series
A. Course Objective: Learn to deal effectively with angry callers and resolve issues.
B. Description: Teaches participants a simple but powerful three-step process to calm an angry ca…
State Approved
Search keyword matching
Mohave
found in: Provider Name
