Retail Customer Service Excellence Series
A. Course Objective: Equips retail front line agents with a customer service excellence foundation.
B. Description: This series equips retail front line agents with a customer servic…
A. Course Objective: Equips retail front line agents with a customer service excellence foundation.
B. Description: This series equips retail front line agents with a customer servic…
A. Course Objective: Teach a more effective and more professional sales approach.
B. Description: In this class, participants will learn essential sales skills, from controlling …
https://www.mohave.edu/about/corporate-education/A. Course Objective: Participants will learn how to create a sales forecast for their store using a step-by-step method. Then, participants will use this sales forecast as a starting point t…
https://www.mohave.edu/about/corporate-education/A. Course Objective: Learn the vision, energy and passion required for quality customer service.
B. Description: Learn to put customers into the heart of the business and make cu…
https://www.mohave.edu/about/corporate-education/This program is designed to prepare individuals to become employable as a peace officer in the state of Arizona. MCC, in partnership with the Western Arizona Law Enforcement Training Academy (WA…
This 8-hour course is concentrated and informative; designed to provide an understanding to those currently employed and considering employment in the Emergency Communications field. The course …
A. Course Objective: Learn to transition from industry to classroom.
B. Description: Teaches new instructors how to how to manage their time, prepare lesson plans, develop assignments…
A. Course Objective: Learn to manage anger in the workplace.
B. Description: This training program aims to help the student adopt a more constructive attitude towards anger and to mor…
A. Course Objective: Teach Sales Managers/Supervisors to provide clear direction and support to their teams that will enable them to excel and to reach their full potential
B. Descript…
A. Course Objective: Learn four, core management essentials.
B. Description: From setting clear objectives to monitoring performance to motivating a team, situational leadership and m…