Certified Caregiver
he Assisted Living Caregiver program teaches the skills and knowledge necessary to work as a caregiver in an Assisted Living Facility or private home. Topics covered address the care of the cogn…
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Retail Customer Service Excellence Series
A. Course Objective: Equips retail front line agents with a customer service excellence foundation.
B. Description: This series equips retail front line agents with a customer servic…
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Professional Sales Series
A. Course Objective: Teach a more effective and more professional sales approach.
B. Description: In this class, participants will learn essential sales skills, from controlling …
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Retail Sales Forecasting & Planning Series
A. Course Objective: Participants will learn how to create a sales forecast for their store using a step-by-step method. Then, participants will use this sales forecast as a starting point t…
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Quality Customer Service Series
A. Course Objective: Learn the vision, energy and passion required for quality customer service.
B. Description: Learn to put customers into the heart of the business and make cu…
https://www.mohave.edu/about/corporate-education/State Approved
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Training & Facilitating 4 Adult Learning Series
A. Course Objective: Learn to transition from industry to classroom.
B. Description: Teaches new instructors how to how to manage their time, prepare lesson plans, develop assignments…
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Anger Management Series
A. Course Objective: Learn to manage anger in the workplace.
B. Description: This training program aims to help the student adopt a more constructive attitude towards anger and to mor…
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Sales Management Series
A. Course Objective: Teach Sales Managers/Supervisors to provide clear direction and support to their teams that will enable them to excel and to reach their full potential
B. Descript…
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Management Excellence Series
A. Course Objective: Learn four, core management essentials.
B. Description: From setting clear objectives to monitoring performance to motivating a team, situational leadership and m…
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Effective Presentations Series
A. Course Objective: Learn to give impactful and effective presentations.
B. Description: Provides a guiding framework to teach participants how to design, develop, and deliver compel…
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