Handling Angry & Difficult Callers Series
A. Course Objective: Learn to deal effectively with angry callers and resolve issues.
B. Description: Teaches participants a simple but powerful three-step process to calm an angry ca…
A. Course Objective: Learn to deal effectively with angry callers and resolve issues.
B. Description: Teaches participants a simple but powerful three-step process to calm an angry ca…
A. Course Objective: Teach the basic skills and use of the tools involved in carpentry.
B. Description: Carpenters are involved in many different kinds of construction activities, from…
Mohave Community College’s Culinary Arts certificate program supports the amazingly rich and varied food and restaurant industry by addressing not only food preparation but also budgeting, custo…
https://www.mohave.edu/academics/certificates/culinary-arts/Techniques of pre-hospital emergency medical care for the emergency medical technician. Includes the history of emergency medical care delivery systems, roles and responsibilities of EMS provide…
https://www.mohave.edu/academics/certificates/ems/MCC’s Baking and Pastry Certificate program prepares students for a variety of career paths in this highly-desired and specialized field. The Baking Certificate provides students a solid foundat…
https://www.mohave.edu/academics/certificates/culinary-arts/The Auto Collision Estimating Certificate prepares students to become a vehicle damage estimator for an auto collision body shop or an estimator for a vehicle insurance company. Students will ga…
https://www.mohave.edu/academics/certificates/collisionrepair/The Auto Collision Estimating Certificate prepares students to become a vehicle damage estimator for an auto collision body shop or an estimator for a vehicle insurance company. Students will ga…
https://www.mohave.edu/academics/certificates/collisionrepair/The Automotive Collision Bodywork Certificate in Automotive Collision Repair prepares students for employment in the areas of basic mechanics, metalworking and welding, fiberglass repair, damage…
https://www.mohave.edu/academics/certificates/collisionrepair/Accredited by both the Accreditation Commission for Education in Nursing (ACEN) and the Arizona State Board of Nursing (AZBN), the Nursing Associate of Applied Science program provides a compreh…